Customers don’t expect you to be perfect. But they do expect you to fix things when they go wrong. – Donald Porter
Our greatest asset is the customer! Treat each customer as if they are the only one! – Laurice Leitao, Customer Service Professional SeraCare Life Sciences
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. –Maya Angelou, American Poet